FAQ

During your visit, you’re welcome to use the ALBERTINA Museum’s free Wi-Fi. And please do take the opportunity to share your impressions and photos with @AlbertinaMuseum and #AlbertinaMuseum—we’re looking forward to your impressions!

Our smartphone guides, which are put together like informative and atmospheric radio dramas, help you get the most out of your individual visit to some of our exhibitions and the Habsburg State Rooms.
These audio tours provide you with comprehensive information on exhibition content, artworks, and the artists and their times— and they interweave quotations, interviews, and background music to make your exhibition visit a truly special experience.

German | English | Italian | Spanish | Czech | Russian | Chinese | Japanese | Ukrainian

How do I organize a group visit?
If your group will be visiting without a guide or bringing along its own guide, we recommend purchasing admission tickets in advance through our online shop. That way, you’ll avoid a possible wait at the ticket desk when you arrive.

There are no group discounts or group tickets; each guest will need an individual ticket.

How do I organise a group visit with an ALBERTINA guide?
If you’ve booked a tour with an ALBERTINA guide, we’ll have the appropriate tickets ready for your group at the ticket desk; this means that all you have to do is come directly to one of our ticket desks shortly before your appointment without having to wait in line. If there is a line, simply show confirmation of your reservation to one of our ticket-takers and you’ll be provided with fast-lane admission.

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What did you think was especially great about the ALBERTINA Museum? What could we do better? To leave suggestions and/or comments, please visit our Information Stand, write us at , or recommend the ALBERTINA Museum on Facebook or TripAdvisor. We look forward to reading your feedback!