FAQ

  • Wi-Fi

    During your visit, you’re welcome to use the ALBERTINA Museum’s free Wi-Fi. And please do take the opportunity to share your impressions and photos with @AlbertinaMuseum and #AlbertinaMuseum—we’re looking forward to your impressions!

  • Audio Guide

    Our audio guides, which are put together like informative and atmospheric radio dramas, help you get the most out of your individual visit to some of our exhibitions and the Habsburg State Rooms.
    These audio tours provide you with comprehensive information on exhibition content, artworks, and the artists and their times— and they interweave quotations, interviews, and background music to make your exhibition visit a truly special experience.

    German | English | Italian | Spanish | Czech | Russian | Chinese | Japanese | Ukrainian

  • Group Visit

    How do I organise a group visit?
    If you visit the ALBERTINA Museum as a group – with or without your own guide – we recommend buying your admission tickets via our online shop. By doing so, your group can skip possible waiting lines at the cash desk.

    There are no discounts for groups and there are no group tickets. Every guest needs his/her own admission ticket.

    How do I organise a group visit with an ALBERTINA guide?
    If you book a tour with an ALBERTINA guide, your tickets will be ready at the cash desk at your arrival. You do not have to organise anything and can immediately approach our cash desk employees. If there are waiting lines at the cash desk, please show your booking confirmation at the entry to the exhibition halls and you will receive fast-lane-access.

  • Online Program via Zoom

    The ALBERTINA Museum offers tours and workshops for children and adults online via Zoom. By clicking on Guided Tours & more you get an overview of the varitey of our program.

  • Feedback

    Your feedback is important to us.

    What did you think was especially great about the ALBERTINA Museum? What could we do better? To leave suggestions and/or comments, please visit our Information Stand, write us at , or recommend the ALBERTINA Museum on Facebook or TripAdvisor. We look forward to reading your feedback!